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Current Labor Tracking Challenges


Most real estate operators currently lack a robust labor tracking system, leading to:

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Inaccurate Labor Costs

Manual tracking is prone to errors, discrepancies, and potential overbilling.

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Lack of
Transparency

Difficulty verifying the accuracy of billed hours.

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Inefficient
Processes

Manual timekeeping is time-consuming and distracts from core tasks.

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Risk of
Fraud

Manual processes are more vulnerable to time padding and false billing.

blue

Current Labor Tracking Challenges


Most real estate operators currently lack a robust labor tracking system, leading to:

low-price

Inaccurate Labor Costs

Manual tracking is prone to errors, discrepancies, and potential overbilling.

person

Lack of
Transparency

Difficulty verifying the accuracy of billed hours.

no-focus

Inefficient
Processes

Manual timekeeping is time-consuming and distracts from core tasks.

credit

Risk of
Fraud

Manual processes are more vulnerable to time padding and false billing.

Effective labor tracking systems
focus on two key issues.


1Compliance
Ensuring technicians consistently use the system
2Accuracy
Guaranteeing precise labor time reporting
pexels-mareklevak-2265488 (1)
Learn More

Effective labor tracking systems focus on two key issues.

pexels-mareklevak-2265488 (1)
1Compliance
Ensuring technicians consistently use the system
2Accuracy
Guaranteeing precise labor time reporting
Learn More
pexels-olly-859265

A detailed comparison of these solutions follows, with a recommendation for the FM Guardian solution as the superior choice.

Potential Solutions:


1Any Phone Check-in / Out
Technicians or field office call a generic 800 number from any phone to check in/out
2Geofence Check-in / Out
Technicians check in/out via app within a designated area
3FM Guardian Store Phone Check-in / Out
Technicians/managers use the store phone to check in/out

Potential Solutions:

pexels-olly-859265
1Any Phone Check-in / Out
Technicians or field office call a generic 800 number from any phone to check in/out
2Geofence Check-in / Out
Technicians check in/out via app within a designated area
3FM Guardian Store Phone Check-in / Out
Technicians/managers use the store phone to check in/out

A detailed comparison of these solutions follows, with a recommendation for the FM Guardian solution as the superior choice.

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Check-In / Out Solution Comparison - Compliance


Challenge Geofence Check-in / Out
Any Phone Check-in / Out
FM Guardian Store Phone Check-in / Out
Conclusion
Control
Real estate operators depend on technicians to check-in/out of service calls, but the current process, which requires a separate app and login, creates barriers to adoption.
Technicians or field office call a generic 800 number from any phone to check in/out.
Technicians/managers use the store phone to check in/out.
FM Guardian provides the real estate operator the most control.
Technology Adoption
Requires smartphone and app familiarity. Resistance from less tech-savvy technicians.
Simple to use, no app download required. Works with any phone.
Simple to use, no app download required. Works with any store phone.
FM Guardian and phone-based are easiest to adopt.
Connectivity Issues
Relies on internet or cellular data connection. Problematic in areas with poor signal.Only requires a phone for the call, which is generally more reliable.
Only requires a store phone, which is the most reliable.
FM Guardian is the most reliable, followed by phone-based.
App Usability
Complex or confusing apps can lead to frustration and errors.
Simple interactive voice response prompts guide the user through the check-in process.
Simple interactive voice response prompts guide the user through the check-in process. Can be customized to data requirements.
Both phone-based and FM Guardian offer simple usability. FM Guardian allows for additional customization.
Training and Support
Requires training on app usage and ongoing support for troubleshooting.
Minimal training required, instructions can be provided on work orders.
Minimal training required, instructions can be provided on work orders or at the store.Phone-based and FM Guardian require less training than app-based check-in/out.
Privacy Concerns
May raise concerns about location tracking and data collection. Some technicians are very sensitive to privacy.
No privacy concerns as it does not involve location tracking.
No privacy concerns as it does not involve location tracking.
Both phone-based solutions offer better privacy protection than the app-based option.

FM Guardian offers the highest level of compliance and addresses privacy concerns due to on-site verification and lack of location tracking

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Check-In / Out Solution Comparison - Compliance


Challenge Geofence Check-in / Out
Any Phone Check-in / Out
FM Guardian Store Phone Check-in / Out
Conclusion
Control
Real estate operators depend on technicians to check-in/out of service calls, but the current process, which requires a separate app and login, creates barriers to adoption.
Technicians or field office call a generic 800 number from any phone to check in/out.
Technicians/managers use the store phone to check in/out.
FM Guardian provides the real estate operator the most control.
Technology Adoption
Requires smartphone and app familiarity. Resistance from less tech-savvy technicians.
Simple to use, no app download required. Works with any phone.
Simple to use, no app download required. Works with any store phone.
FM Guardian and phone-based are easiest to adopt.
Connectivity Issues
Relies on internet or cellular data connection. Problematic in areas with poor signal.Only requires a phone for the call, which is generally more reliable.
Only requires a store phone, which is the most reliable.
FM Guardian is the most reliable, followed by phone-based.
App Usability
Complex or confusing apps can lead to frustration and errors.
Simple interactive voice response prompts guide the user through the check-in process.
Simple interactive voice response prompts guide the user through the check-in process. Can be customized to data requirements.
Both phone-based and FM Guardian offer simple usability. FM Guardian allows for additional customization.
Training and Support
Requires training on app usage and ongoing support for troubleshooting.
Minimal training required, instructions can be provided on work orders.
Minimal training required, instructions can be provided on work orders or at the store.Phone-based and FM Guardian require less training than app-based check-in/out.
Privacy Concerns
May raise concerns about location tracking and data collection. Some technicians are very sensitive to privacy.
No privacy concerns as it does not involve location tracking.
No privacy concerns as it does not involve location tracking.
Both phone-based solutions offer better privacy protection than the app-based option.

FM Guardian offers the highest level of compliance and addresses privacy concerns due to on-site verification and lack of location tracking

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Check-In / Out Solution Comparison - Accurate Time


Challenge Geofence Check-in / Out
Any Phone Check-in / Out
FM Guardian Store Phone Check-in / Out
Conclusion
Early/Late Check-In/Out

Time stamps can restrict early/late check-ins/outs with some location constraint.Time stamps can restrict early/late check-ins/outs but no location data.On-site verification makes early/late check-ins/outs impossible.
This process eliminates billable time where the technician is not on-site
FM Guardian is most accurate for capturing accurate time data.
Time Theft Before/After Check-In/Out

No way to monitor breaks between check-in to walking in store and leaving store to check-out.
No way to monitor breaks between check-in to walking in store and leaving store to check-out.
Real estate operator does not pay for time between check-in and on-site time or check-out and off-site time because they are now the same.
FM Guardian eliminates time spent hanging out in truck post-check-in or “walking time” providing the most cost-effective solution.
User Check-In/Out Manipulation

App locks user check-in/out to geofence helping restrict early/late check-in/out.Any user with interactive voice response information can check-in/out regardless of location.On-site verification forces technician to be on-site and meet a real estate operator staff member to gain access to a phone.
FM Guardian is the most secure option.

FM Guardian ensures the most accurate time tracking by eliminating the possibility of early check-ins, late check-outs, and other time theft charges

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